Issues with KeyBoard Delete Key in Equipment Inventory (Doc ID 1583312.1)

Last updated on SEPTEMBER 11, 2013

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Users finding Keyboard commands does not work properly in MSS 6.2.1.b348

  • For Equipment Specs – Spares are not deleted using the keyboard “Delete” functions.
  • For Equipment Inventory – The wrong cards are deleted when using the Keyboard “Delete Functions”

STEPS:
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1. Open any location in Equipment Inventory or Spare Equipment screen
2. Select one of the test racks and hit the Del key from keyboard
  - message box indicates wrong equipment will be deleted
  - selected equipment (and/or slot) disappears from the screen
  - if you select NO - MSS does not refreshes the screen and equipment is missing - needs refresh to return
  - if you select YES - MSS deletes the wrong equipment.


BUSINESS IMPACT
===============
This can cause confusion - Users are unable to reliably use the keyboard functions in MSS.



Cause

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