Pin_collection Failure For Accounts With Sharing Groups (Doc ID 1583650.1)

Last updated on OCTOBER 07, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Collections process fails with an error.

Steps to reproduce:

1. Create an account
2. Bill account for several bill cycles
3. Set pin virtual time at 30/4/2013 and run pin_collections. Collections actions are successfully executed
4. Set pin virtual time at 1/5/2013 and run pin_collections. Error occurs.
5. Run "pin_bill_accts -discount" and run pin_collections, collections actions are successfully executed


pin_collection, pin_deferred_accts and reversal of payments all fail with the following error

Issue occurs for the following case:
1. for accounts with sharing groups
2. action is  performed before running pin_bill_accts

Parameters set: bill cycle as 1st of the month, billing delay of 1 day and business parameters "billing_flow_discount" and "billing_flow_sponsorship" set to 2


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Dm_oracle.log snippet

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EXPECTED BEHAVIOR
-----------------------------------
pin_collection, pin_deferred_accts and reversal of payments should not fail


Cause

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