Multiple Users Cannot Login to BCC and Edit ATG Search Config Rules in Separate Projects (Doc ID 1583706.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle ATG Web Commerce Search - Version 9.0 and later
Information in this document applies to any platform.

Goal

Your business users are experiencing issues when more than one user tries to use the search configurations.
For example, two users cannot login to BCC and edit search config rules in separate projects. Couple of scenarios that you tried are as follows:

1. Adding/editing separate assets. E.G. User 1 adds/edits a search rule, user 2 adds/edits a different rule within 30-50 seconds. User 1's add/edit can be overwritten

2. Adding/editing the same or same type of asset.

For example - User 1 adds/edits a search redirect rule in project A, user 2 adds/edits another search redirect rule in project B before project A is deployed. Project A can be published, project B cannot due to a conflicts 'Search Configuration', 'Search Term Property Match', 'Search Term Relevance'. The first of which cannot be merged without the loss of of all work from the project in question
 

Solution

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