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"Unable to set origin zip" and "Unable to calculate tax. COMMTAX ERROR CODE: 51" When Passing Canada Address To Dm_vertex For Commtax (Doc ID 1584351.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Purpose

 To explain how to resolve the CTQ errors:

"Unable to set origin zip" and "ERROR: Unable to calculate tax. COMMTAX ERROR CODE: 51 "

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Symptoms
 How to resolve the error -  "Unable to set origin zip" ?
 What is the solution for " Unable to calculate tax"?
 Is there anyway to lookup the geocode based on just the province and country since Canada only taxes at that level anyway?
 Is there a configuration setting with the dm_vertex install to validate less information on the Commtax side?
References


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