RTVs Created In SIM Are Failing in RMS RIB Hospital (Doc ID 1584417.1)

Last updated on OCTOBER 07, 2015

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 and later
Oracle Retail Store Inventory Management - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Return To Vendor (RTV)s created in Store Inventory Management (SIM) are failing in Retail Merchandising System (RMS) Retail Integration Bus (RIB) Hospital.


Steps To Recreate:

1.Create RTV in SIM by adding single item multiple times each with a different reason code.
2. Dispatch RTV from SIM. 
3. Observed that RTV is created in RTV_HEAD and RTV_DETAIL table, however no record in tran_data and invc tables. 
4. RTVCre mesage for the same RTV got failed in RIB hospital RMS side with error : 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms