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Login to Team Member Web Fails with, "You Do Not Have Access To Run P6 Team Member. Please Contact Your System Administrator" (Doc ID 1584596.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Primavera P6 Team Member - Version and later
Information in this document applies to any platform.


Attempting to log into P6 Team Member, the message is displayed above the login name on the login screen in all red letters:

"You do not have access to run P6 Team Member. Please contact your System Administrator."

The corresponding log file reports the following exception:

There was an error while trying to authenticate the user: Invalid database instance. The database is not setup to use the authentication mode selected: NATIVE:LDAP



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