RPAS Configuration Tools Will Not Start for v13.4 and Above

(Doc ID 1584638.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Retail Predictive Application Server - Version 13.4 and later
Information in this document applies to any platform.


While trying to open the RPAS Configuration Tools version 13.4+ on our desktop machine, the Tools will not start and give the standard pop-up message that instructs us to check 3 things.  Those things have been checked and the problem continues.  Why is this happening?



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