Call Processing Stops When Recharging a Voucher Type with More than 25 Balances and Reports "Array Full, Max Size is 25" Error (Doc ID 1584852.1)

Last updated on APRIL 02, 2015

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.0 to 5.0.2 [Release 5.0]
Information in this document applies to any platform.
currency check 02/04/2015

Symptoms

Call processing stops when one, or more, Voucher Type Recharge nodes are entered during control plan execution, and the total number of multi-balance voucher redemptions, during the call, is greater than 25.  The following error is reported by the slee_acs process:

Once this issue occurs, control plan execution exits and no ACS (Advanced Call Services) EDR (Event Data Record) will not be generated.  However, the voucher type recharge completes successfully, with subscribers' balances correctly adjusted, and Voucher and Wallet Server (VWS) EDRs generated.

Cause

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