Last updated on SEPTEMBER 20, 2017
Applies to:Oracle Communications Messaging Server - Version 7.0.4 and later
Information in this document applies to any platform.
We are using Oracle Communications Messaging Server 7u4-25.01(188.8.131.52.0) 64bit (built Feb 29 2012). Our topology consists of the following: two front-end servers for MMP, MTA and Web; two additional front-end servers for Convergence and Delegated Admin; two back-end servers for the message store, and two other back-end servers for LDAP.
When Outlook users try to connect to the Messaging Server, they see the following error in a popup:
On the MMPs, the following errors were observed:
[22/Aug/2013:10:00:31 -0500] mmp1 immonitor-access: General Notice: Timed out after 30.042 seconds
[22/Aug/2013:10:02:31 -0500] mmp1 immonitor-access: General Notice: <POP> for <IP address>:110 timed out
[22/Aug/2013:10:02:31 -0500] mmp1 immonitor-access: General Notice: Timed out after 30.044 seconds
[22/Aug/2013:10:02:56 -0500] mmp1 PopProxy: General Error: (id 1568736) Connection limit reached for client IP <IP address>
We restarted all of the MMP services and after that, the above errors went away. What is causing this issue and how can we prevent it from occurring?
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