Customer Account Is Not Synchronizing To Pipeline When We Do The Transfer From One DB To Another DB
Last updated on DECEMBER 07, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 12-Mar-2015.
The user is trying to transfer contract (Subscriber) from one BA (Billing Account) to another BA in different database.
During this process, the contract is created in new DB under different BA, but this information is not synchronized to Pipeline. Because of this the rating will fail when trying to process CDR for this service (IMSI/MSISDN).
The error showing up at Pipeline side during rating time as below:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms