Customer Account Is Not Synchronizing To Pipeline When We Do The Transfer From One DB To Another DB (Doc ID 1586016.1)

Last updated on MARCH 12, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.5.0.0.0 [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 12-Mar-2015.

Symptoms

The user is trying to transfer contract (Subscriber) from one BA (Billing Account) to another BA in different database.

During this process, the contract is created in new DB under different BA, but this information is not synchronized to Pipeline. Because of this the rating will fail when trying to process CDR for this service (IMSI/MSISDN).

The error showing up at Pipeline side during rating time as below:

 

Cause

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