Getting oracle/ons/ONSException Error When Starting MWM v2 Application with RAC Installation (Doc ID 1586067.1)

Last updated on JANUARY 31, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.


When attempting to start the MWM application after installation with RAC database the following error occurs.

" <Warning> <HTTP> <BEA-101162> <User defined listener com.splwg.base.web.startup.SPLWebStartup failed: java.lang.NoClassDefFoundError: oracle/ons/ONSException.
java.lang.NoClassDefFoundError: oracle/ons/ONSException


The following parameters for ONS Configuration were specify using Note 560367.1 - Technical Best Practices For Oracle Utilities Application Framework Based Products, "Configuring Real Application Cluster Support" section for the following, but error persist.

ONS Server Configuration:,

Database Override Connection String:  jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=on)(ADDRESS=(PROTOCOL=TCP)(


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