Getting oracle/ons/ONSException Error When Starting MWM v2 Application with RAC Installation (Doc ID 1586067.1)

Last updated on JANUARY 31, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the MWM application after installation with RAC database the following error occurs.

ERROR
-----------------------
" <Warning> <HTTP> <BEA-101162> <User defined listener com.splwg.base.web.startup.SPLWebStartup failed: java.lang.NoClassDefFoundError: oracle/ons/ONSException.
java.lang.NoClassDefFoundError: oracle/ons/ONSException
"

Changes

The following parameters for ONS Configuration were specify using Note 560367.1 - Technical Best Practices For Oracle Utilities Application Framework Based Products, "Configuring Real Application Cluster Support" section for the following, but error persist.

ONS Server Configuration: nodes=host1.utility.com:6250,host2.utility.com:6250

Database Override Connection String:  jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=on)(ADDRESS=(PROTOCOL=TCP)(HOST=host1.utility.com)(PORT=1521))(ADDRESS=(PROTOCOL=TCP)(HOST=host2.utility.com)(PORT=1521))(CONNECT_DATA=(service_name=MYRAC)))

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms