'Unexpected Exception' Occurs When User Selects to View Adhoc Hourly Productivity Report (Doc ID 1586128.1)

Last updated on AUGUST 28, 2015

Applies to:

Oracle Retail Back Office - Version 13.3 to 13.3.7 [Release 13.3]
Information in this document applies to any platform.

Symptoms

When attempting to view the Adhoc Hourly Productivity report in Oracle Retail Back Office (ORBO), the following error occurs:


Steps to Reproduce:

1. Open a store with new business date
2. Do a Return transaction
3. Now log in to Back Office
4. Run transaction post-processor
5. Click 'Reports' link
6. Click ‘Hourly Productivity’ link
7. Click ‘Adhoc’ button
8. Click ‘View’ button

Cause

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