Cannot Change SYSADMN Password Using Firefox Web Browser After Installing OFSAA Infrastructure (Doc ID 1586906.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

After installing Oracle Financial Services Analytical Applications (OFSAA) Infrastructure 7.3, you cannot log into OFSAA Infrastructure as the "sysadmn" user with a Firefox web browser.  When logging in for the first time, you are prompted to change the password:

User ID: SYSADMN
Old Password: *********
New Password: *********
Confirm Password: *********

After entering the password information and clicking on "OK", nothing happens.  The screen does not change.  You expect to login successfully and be taken to the main OFSAA Infrastructure screen.

Note: This same behavior occurs if you try to change any user's password in a Firefox web browser.

Cause

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