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Rich Text Editor Cartridge is Losing Text After Clicking "Save Changes" in Experience Manager (Doc ID 1587609.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

 When pasting HTML content into the "Source" area of the Rich Text Editor and clicking "Saves Changes", the content is disappearing from the editor and not being saved. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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