LSH 2.3: "Unexpected Error", "JBO-26041" and "ORA-01086: savepoint 'BO_SP'" Creating a Database User in LSH GUI

(Doc ID 1587852.1)

Last updated on JULY 04, 2016

Applies to:

Oracle Life Sciences Data Hub - Version 2.3 and later
Information in this document applies to any platform.


Users get the following error message trying to create a new Database User inside LSH User Interface:

"You have encountered an unexpected error"

and with diagnostics on, the click here link shows:

Exception Details.

oracle.apps.fnd.framework.OAException: oracle.jbo.DMLException: JBO-26041: Failed to post data to database during "Rollback to Savepoint": SQL Statement "null". at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException( at oracle.apps.fnd.framework.server.OAUtility.invokeMethod( at oracle.apps.fnd.framework.server.OAUtility.invokeMethod( at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod( at at oracle.apps.cdr.framework.webui.CdrControllerImpl.processFormRequest( at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest( at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest( at


com.evermind.util.ReleasableResourcePooledExecutor$ at java.sql.SQLException: ORA-01086: savepoint 'BO_SP' never established in this session or is invalid at


Steps to Replicate


Administration --> Database account --> put in the user name, database account name, password and confirm password.

Users immediately see the aforementioned error messages.



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