Endeca Tools and Framework Experience Manager Spotlight Editor Does Not Select Records If Record ID (Spec) Contains Special Characters (Doc ID 1587962.1)

Last updated on FEBRUARY 07, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.1.0 and later
Information in this document applies to any platform.

Symptoms

"Selected Records" tab in Endeca Browser incorrectly shows the number of records selected

  1. Login to Tools and Framework
  2. In the Navigation Tree on the left hand side under the Content section, create new, or, open an existing Content Item Spotlight (For example default Experience Manager Template is called HorizontalRecordSpotlight)
  3. Under Spotlight Records click on Edit List. The Editor Windows will open
  4. Navigate to the Selected Recods (#) tab
  5. Check the check box next to the records where RECORD ID contains special characters. The special characters: / \ : . [ ] | * ? " < >
  6. The Selected Recods (#) count does not change when records with special characters in the RECORD ID are selected

Cause

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