RPM Location Move Fails With Error Message 'No Cause Associated' (Doc ID 1588352.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Price Management - Version 12.0.10 and later
Information in this document applies to any platform.
Retail Price Management 12.0.10IN (India Localization) version

Symptoms

In Oracle Retail Price Management (RPM) 12.0.10IN (India Localization version), Location Move is stuck in 'Pending Error Check' status with error "No cause associated" present in the backend.


Steps to Reproduce:

  1. Log in to RPM.
  2. Navigate to Zone Structure -> Maintain Location Move.
  3. Create a new location move request from old zone to new zone.
  4. Select the Schedule from dropdown and click Update button.
  5. Notice that Location Move is stuck in 'Pending Error Check' status, and in backend the following error appears:

 



Cause

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