When Alternate Foreign Currency Transaction is Performed, Till Summary Report Shows Incorrect Count Values for Cash "In" and "Out" Columns (Doc ID 1588383.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.3.5 to 13.4.7 [Release 13.3 to 13.4]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), the Summary Report for Till shows the Cash In and Out counts incorrectly after performing a sale with alternate currency cash tender.


Steps to Reproduce:

  Example:
   Base Currency = USD
   Foreign Currency (alternate) = CAD

1. Open a new till and perform two sale transactions tendered with cash.
2. Perform one return transaction tendered with cash.
3. Open F4 Administration  >>   F5 Manager  >>  F2 Reports  >> F2 Summary.
4. Select "Till" from the Type dropdown and enter the till number used in Step 1.
5. On the POS Client command window, the below output is observed:

Tender Summary     Count
Cash
In                     2
Out                    1


6. Perform a sale transaction tendered with foreign currency CAD.
7. Open F4 Administration  >>   F5 Manager  >>  F2 Reports  >> F2 Summary.
8. Select "Till" from the Type dropdown and enter the till number used in Step 1.
9. On the POS Client command window, the below output is observed, which is incorrect:

Tender Summary     Count
Cash
In                     1
Out                    0

Cash (CAD)
In                     1
Out                    0

 

Cause

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