My Oracle Support Banner

Letter Templates Are Not Accessible In Argus Console After Upgrading to 7.0.x (Doc ID 1588729.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Letter templates exist in the environment, however the console cannot access them after upgrade. 

The button to open the template in the dialog is not enabled.  

The templates do exist in the database backend.

Changes

 Upgrade performed from Argus 4.2.1.x to 7.0.x.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.