Letter Templates Are Not Accessible In Argus Console After Upgrading to 7.0.x (Doc ID 1588729.1)

Last updated on MARCH 28, 2014

Applies to:

Oracle Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Letter templates exist in the environment, however the console cannot access them after upgrade. 

The button to open the template in the dialog is not enabled.  

The templates do exist in the database backend.

Changes

 Upgrade performed from Argus 4.2.1.x to 7.0.x.

Cause

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