Error: "Initialization failed : No authentication credentials passed to server. Was client CredentialObtainer plug-in specified via CREDENTIALOBTAINER param" When Authenticating Through Kerberos Protocol

(Doc ID 1589110.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Oracle AutoVue Office - Version 20.2.1 and later
Oracle AutoVue 2D Professional - Version 20.2.1 and later
Oracle AutoVue Electro-Mechanical Professional - Version 20.2.1 and later
Oracle AutoVue EDA Professional - Version 20.2.1 and later
Oracle AutoVue 3D Professional Advanced - Version 20.2.1 and later
Information in this document applies to any platform.

Symptoms

AutoVue Client Server is configured to use Active directory authentication via the Kerberos protocol. When users try to open any file in AutoVue Applet the following error is thrown:


Initialization failed : No authentication credentials passed to server. Was client CredentialObtainer plug-in specified via CREDENTIALOBTAINER param?

Steps to reproduce
-----------------------
The issue can be reproduced at will with the following steps:

1. Configure Kerberos authentication as specified in the AutoVue Security Guide http://docs.oracle.com/cd/E37436_01/otn/docset.html
2. Launch AutoVue Applet and try to open a file, the above error will be show up.

Changes

 none

Cause

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