EGRC 8.6.4.5000: After New install GRC Navigation does not Work and Log Shows Error "SEVERE: ADFc: No exception handler was found for an application exception" (Doc ID 1589136.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.4 to 8.6.4 [Release 8]
Oracle Application Access Controls Governor - Version 8.6.4 to 8.6.4 [Release 8]
Information in this document applies to any platform.

Symptoms

On 8.6.4.5259 version or 8.6.4.6169 , Installation

ACTUAL BEHAVIOR
---------------
After installing GRC 8.6.4.5259, logging in as admin shows no navigation.

grc.log shows:

ERROR [el.Default (self-tuning)'] JuliToLog4jHandler:76 (oracle.adfinternal.controller.application.AdfcExceptionHandler:102) Sep 27, 2013 3:42:20 PM oracle.adfinternal.controller.application.AdfcExceptionHandler handleException
SEVERE: ADFc: No exception handler was found for an application exception.
java.lang.NoSuchMethodError: oracle.apps.grc.ui.library.model.adapter.bean.provider.GrcBeanDataCollection.getMethodName()Ljava/lang/String;


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install GRC 8.6.4.5259.
2. Login as admin user.
3. Review the pages and navigation.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use GRC application.

Cause

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