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CSR Should Not Be Able To Change Payment Method Through Customer Center (Doc ID 1589998.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Q1. There is a requirement that a particular set of CSR's should not be able to change the payment method of a customer, means he/she should not be able to make an account as non paying child or vice verse. The permission string for same is no where mentioned in the OBRM 7.3.1 documentation. How to achieve this business case?

Q2. As per KM <Note 1523931.1>, it has reference to /customercenter/payments/paymethod permission string. Can it be used on 7.3.1 version?


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