BI Publisher Template Builder Does Not Create PDF Properly From RTF Template

(Doc ID 1590397.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Policy Automation - Version 10.1.0.27 and later
Information in this document applies to any platform.

Symptoms

On : 10.1.0.27 version, Oracle Policy Automation

ACTUAL BEHAVIOR
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After creating a RTF-template in Word, the generated PDF is not exact copy of the RTF-template.

Character in data like ‘&’, ‘’ are displayed as &amp, &lt, &gt (the ";" is not included here, because that would result in "&", "") (see attached Word document)

EXPECTED BEHAVIOR
-----------------------
Character in data like ‘&’, ‘’ are should displayed


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The document changed character code.

Cause

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