Creating a Promotion with Item List Gets ORA-32638 Error (Doc ID 1591194.1)

Last updated on JULY 07, 2015

Applies to:

Oracle Retail Price Management - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a promotion in RPM using an item list (item list created in Oracle Retail Merchandising System (RMS)), RPM produces an error message.


Steps to recreate:
1. Create a promotion in RPM
2. Click "create component"
3. Select component type = "simple", enter description, click next
4. Item type= item list, select an item list
5. Enter a zone or location
6. Click Apply
7. RPM produces the error message...

Cause

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