Automatic Report Scheduling Triggered For A Non-significant Follow Up (Doc ID 1591575.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.
***Checked for relevance on 23-JUN-2017***

Symptoms

This problem is regarding an initial case that was received in 2003 and follow up received in 2013.

The processing site have added a comment to the case saying “non significant follow up” and have not ticked the “significant” check box. The expected behaviour would be to have no new report triggerred as no new medical information was received. Despite this a report been auto scheduled. Furthermore, when the follow up has been received in 2013, previous significant report dates of 2003 have been used to drive submission due date.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms