"The system could not process your request..." Error When Attempting to Install Applications in the Unifier User Interface (Doc ID 1591614.1)

Last updated on JULY 26, 2017

Applies to:

Primavera Unifier - Version 9.13 to 9.13 [Release 9.9]
Information in this document applies to any platform.

Symptoms

When attempting to install an application, such as Cost Controls or Capital Planning, in the Unifier user interface, the below error message is thrown.

The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

The below message is also thrown in the server log file.

java.io.IOException: The filename, directory name, or volume label syntax is incorrect

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms