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Work Queue Manager Interface Message Displayed Incorrectly (Doc ID 1594229.1)

Last updated on APRIL 15, 2021

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MSS  6.2.1  builds  296/248/307   |   Localization Issue 

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On some of  the workstations (running Windows XP SP3 and Windows Server 2008 R2 with Russian localization applied) filter status in work -Q manager  is obscured by other elements of the interface.

 

It seems that the font size is bigger in this screen (tested on Win XP36.2.1.307)and thus the chars are getting chopped off from below. It should also be noted that this occurs even in English versions. In order to recreate the issue, a least 1 filter must be set up.

 


Expected Behavior:
The expectation is that this  window/screen   be corrected so that all elements are visible as appropriate.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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