Work Queue Manager Interface Displayed Incorrectly (Doc ID 1594229.1)

Last updated on FEBRUARY 17, 2015

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On some of  the workstations (running Windows XP SP3 and Windows Server 2008 R2 with russian localization applied) filter status in work -Q manager  is obscured by other elements of the interface.\]

This problem is  present on  6.2.1build 296 , 248  and 307l.

It seems that the font size is bigger in this screen (tested on Win XP36.2.1.307)and thus the chars are getting chopped off from below. It should also be noted that this occurs even in English versions. In order to recreate the issue, a least 1 filter must be set up.


Expected Behavior:
The expectation is that this  window/screen   be corrected so that all elements are visible as appropriate.

Cause

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