Unable to Close or Acknowledge Alert on CDI due to "Begin Date Time field missing" Error (Doc ID 1594396.1)

Last updated on JULY 15, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Information in this document applies to any platform.


An Activity in Jeopardy Alert was created for an Activity. This Alert caused Remote Messages to fail and prevents the user from being able to edit the Activity (attempting to manually extend the time window). Tracing the errors leads back to the Alert itself causing Remote Messages and Activity updates to fail.

Trying to manually Acknowledge or Close the Alert yields the following error messages:
- Message from webpage, "TypeError. 'elementPath' is undefined"
- "Begin Date Time field missing"


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