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Letter Generation Is Not Working In IE8 (Doc ID 1594847.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Getting the following error when generating the letters in IE8:

  " Windows Internet Explorer
  Unable to download Document.rtf from xxxx web site.
  Unable to open this Internet site.
  The requested site is either unavailable or cannot be found.
  Please try again later."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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