Emails Not Being Sent (psEventHandler.psTriggerSendEmail.addRecipient: failure) (Doc ID 1595143.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Portfolio Management - Version 9.0SP1 and later
Information in this document applies to any platform.

Symptoms

On : 9.0SP1 version, Setup Module

ACTUAL BEHAVIOR
---------------
Email alerts are not being sent

EXPECTED BEHAVIOR
-----------------------
Email alerts should be working

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use OPPM as expected

Cause

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