Gift Card Redeem Transaction Fails with 'ORA-12899: VALUE TOO LARGE FOR COLUMN" Error
(Doc ID 1596232.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (ORPOS), when attempting to redeem a Gift Card whose length is greater than 15 digits, the transaction fails to persist to the store database due to the following error:
Steps to Reproduce:
Pre-Requisite: ORPOS is installed using RSA (public key cryptosystem) integration.
1. Complete a Gift Card redeem transaction.
Notice that the POS server sends the transaction to the QueueException folder on the server with the error above.
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