Last updated on OCTOBER 20, 2015
Applies to:Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (ORPOS), when attempting to redeem a Gift Card whose length is greater than 15 digits, the transaction fails to persist to the store database due to the following error:
Steps to Reproduce:
Pre-Requisite: ORPOS is installed using RSA (public key cryptosystem) integration.
1. Complete a Gift Card redeem transaction.
Notice that the POS server sends the transaction to the QueueException folder on the server with the error above.
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