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M1_Alert Records Creating Database Contention, Slow Dispatching and Unresponsive CDI Portal (Doc ID 1596274.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1 and later
Information in this document applies to any platform.

Goal

We are experiencing a mass blocking situation when schedulers are running. System is almost unusable (almost no dispatches to PDA, application servers not responding). The issue appears as soon as the schedulers are booted and seems that schedulers and online operation compete for M1_SCHED_REG records.
 

Solution

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