Notes Not Working In 12.2.2 (Doc ID 1596990.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Worksheet

When attempting to put any notes in the worksheets. The Notes window is not coming up when we right click and select Notes. And nothing happens when we click 'add' in the 'Notes/Attachement' subtab
the following error occurs in java console output

ERROR
-----------------------
java.lang.NullPointerException
at com.demantra.partner.client.ui.frame.NotesFrame.getSortedList(NotesFrame.java:873)
at com.demantra.partner.client.ui.frame.NotesFrame.jFrameInit(NotesFrame.java:562)
at com.demantra.partner.client.ui.frame.NotesFrame.(NotesFrame.java:260)

No error in collaborator.log file

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any worksheet
2. Notes window is not coming up when we right click and select Notes
3. Click 'add' in the 'Notes/Attachement' subtab

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot put any notes in the worksheets.

Cause

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