Issue With Backdated Payer Change: Amounts Not Reflecting In Correct Bills

(Doc ID 1597649.1)

Last updated on DECEMBER 04, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

While creating a new billinfo object backdated to the previous billing cycle and associating the balance group to the new billinfo object, the charges related to the previous billing cycle were not accumulated in this new billinfo object instead it was getting accumulated in the old billinfo object.

Scenario:
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1. 10/Nov: Create account
2. 10/Nov: Purchase RC product
3. 20/Nov: Purchase OTC product
4. 01/Dec: Run partial bill
5. 01/Dec: Purchase OTC product
6. 01/Dec: Create new billinfo (backdated for 30/Nov) and modify balance group (with flag 2) of service to point to new billinfo

Expected Result:
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As the billinfo is created backdated for 30/Nov, the Recurring Charges(RC) and One Time Charges(OTC) charges for November should be reflected in the bill object of the new billinfo

Actual Result:
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The RC and OTC charges for Nov are associated with the old billinfo bill objects.

Note:
------
The /billinfo was supposed to be created on 30/Nov but due to some error between AIA and BRM, the request came few hours later and the date was changed to 01/Dec.

Cause

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