Installing PS 12.1.3.9 In A Windows 7 Client (Doc ID 1597651.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Production Scheduling - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Installation, Migration and Patching Issues

When attempting to install PS 12.1.3.9 into a new PC using Windows 7
the following error occurs.

ERROR
-----------------------

APS Integration Failed

Failed to install the application. Return Code is 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the PS workbench in a new PC using windows 7

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reliably install PS 12.1.3.9 into a windows 7 client

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms