SAS Jobs Remain in 'Pending' / 'Obtainservice' Status

(Doc ID 1597959.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Life Sciences Data Hub - Version 2.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
===================
On Oracle Life Sciences Data Hub (LSH) 2.2.0.4 version,

ACTUAL BEHAVIOR
---------------
The submitted SAS jobs are remaining in 'Pending' / 'Obtainservice' status.
The SAS DP Server needs to be restarted even though it is apparently running.

EXPECTED BEHAVIOR
-----------------------
It is expected that the SAS DP Server should not be restarted in order to have the submitted
jobs completed successfully.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Start the SAS DP Server;
2. Submit a SAS Program job for execution.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms