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Unable To Run Crystal Reports 2008 SP4 with EIP (Doc ID 1598070.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Utilities Energy Information Platform - Version to [Release 1.6]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)


- Setting up CR 2008 SP4 Runtime Engine to run with EIP When a report is run, it fails with an error message:

  IESO Invoice Validation Crystal
  Object reference not set to an instance of an object.
  at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext) at CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext) at CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToStream(ExportOptions options) at CrystalDecisions.CrystalReports.Engine.ReportDocument.ExportToStream(ExportFormatType formatType) at Lodestar.crComGen.crCrystalNet.crAppNet.crGenerateReport(String connectstr, String qualifier, String guid, String altconn, String login, String url, StreamWriter sw)

- The NETWORK SERVICE id has Full Control permissions on the Windows\Temp folder. The file libpng10.dll has been copied over to the Lodestar\Bin folder as well.

- The IIS User have permissions set on the tmp directory (Lodestar/tmp).
-  If  running the Report on the application server and also a Web server please make sure
the lssecure.cfg.xml is in both cfg files.

- The Read/Write permissions to the TMP folder have been given to user(s) under which IIS and Report Monitor are run.
- Deleted all the contents of the Lodestar\tmp directory.

- Re-Ran the Report again. This error still occured.


- Difference in environments.

-In the test environment, all roles are setup on one server.

- In the new production environment that is being set up, the roles are being divided.


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