'500 - Internal server error' when Switching Tabs in Case Form if Primary Reporter Column Value = Null
(Doc ID 1598147.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 6.0.5 to 7.0.2 [Release 6.0 to 7.0.0]Information in this document applies to any platform.
Symptoms
Open a locked case and click on the Patient tab, receive error '500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed. '
This occurs only for a locked case which has at least one entry in CASE_REPORTERS table with PRIMARY_CONTACT = NULL (does not occur when value = 0).
The database may have been upgraded from an Argus 4.2.x release.
Does not occur in releases 4.2.x, 5.1.x, but does occur in 6.0.x, 7.0.1.x and 7.0.2.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |