Testnap Hangs In Production

(Doc ID 1598402.1)

Last updated on JANUARY 02, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On  BRM 7.5 Testnap was hangs and WSM can’t do any service call to BRM server, in the dm_oracle.pinlog it was throwing ORA-03113: end-of-file on communication channel error.

Snippet of dm_oracle.pinlog:

 

Cause

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