Bad private user name or password. Check the public group ID. Login failed for user 'privuser'. Reason: The password of the account has expired. (Doc ID 1598481.1)

Last updated on JULY 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to login and configure the database connection, the following error occurs.

ERROR
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Unable to connect to the database
"Bad private user name or password. Check the public group ID. Login failed for user 'privuser'. Reason: The password of the account has expired."

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use P6

Cause

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