Oracle ATG Web Commerce Hangs on Start Up Due to Nucleus Deadlock (Doc ID 1598928.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Commerce Platform - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

The ATG server never completes starting up. The last line in the log shows a successful startup up of a repository, but gives no indication where the server is hung.
For example, these may be typical last lines in the log, though what you may see in your log will vary due to your specific configuration.

For assistance in evaluating any of these thread dumps, please contact Oracle Support.

Cause

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