Cannot Create Notes in Demantra version 12.2.1 (Doc ID 1599231.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.1 and later
Information in this document applies to any platform.
***Checked for relevance on 07-Jul-2016***

Symptoms

PROBLEM
-------------
Demantra 12.2.1: Cannot create notes
Trying to create notes won't work, regardless the method selected:
- from the toolbar
- right-click on a level or series
- Add Note from the Notes/Attachements tab

There is nothing changed in user security related to notes

Error Codes
---------------------------------------------------
java.lang.NullPointerException
STEPS
--------
Trying to creat a note won't have any result. The client Java console and collaborator.log will show a java.lang.NullPointerException.
Java Plug-in 1.6.0_35


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms