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ASR Script Error "Data Is Invalid" or "The system cannot find the file specified" in URL http://ipaddress:port/asrXX/scripts/asrMain.js (Doc ID 1599631.1)

Last updated on NOVEMBER 09, 2021

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Oracle Communications MetaSolv Solution Module - ASR - Version 46.0.0 and later
Information in this document applies to any platform.


Why is the user receiving one of following ASR Script Errors:


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In this Document
 We identified the following cases where this error shows up:
 A. Wrong IP Address detected in WebLogic Domain access.log
 B. Missing UserData directory in the user's Windows workstation
 C. Corrupted UserData directory/files in the user's Windows workstation

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