ASR Script Error "Data Is Invalid" or "The system cannot find the file specified" in URL http://ipaddress:port/asrXX/scripts/asrMain.js (Doc ID 1599631.1)

Last updated on JULY 22, 2024

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Oracle Communications MetaSolv Solution Module - ASR - Version 46.0.0 and later
Information in this document applies to any platform.

Goal

Why is the user receiving one of following ASR Script Errors:

Solution

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In this Document

Goal

Solution

We identified the following cases where this error shows up:

A. Wrong IP Address detected in WebLogic Domain access.log

B. Missing UserData directory in the user's Windows workstation

C. Corrupted UserData directory/files in the user's Windows workstation

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ASR Script Error "Data Is Invalid" or "The system cannot find the file specified" in URL http://ipaddress:port/asrXX/scripts/asrMain.js (Doc ID 1599631.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!