Unable To Reference Billinfo Object Using RefObj Tag In CMT (Doc ID 1599688.1)

Last updated on JULY 29, 2023

Applies to:

Symptoms

Conversion Manager(CMT) Subscriber input xml is unable to reference billinfo object using RefObj tag

Example:

“<RefObj type ="/billinfo"> 1111 </RefObj>
1111= ID of billinfo obj should work according to BRM documentation.

<myArray elem="0" table=custom_info_t">
              <custom_no type="string">1234567890</custom_no>
              <custom_bank_code type="string">012</custom_bank_code>
              <RefObj type ="/billinfo"> 1111 </RefObj>
              <custom_end_t type="date">0</custom_end_t>
              <custom_start_t type="date">2013-04-01T00:00:00-07:00</custom_start_t>
          </myArray>

Database result after pin_cmt -import:

BILLINFO_OBJ_DB BILLINFO_OBJ_ID0 BILLINFO_OBJ_TYPE BILLINFO_OBJ_REV
0                        0                          NULL                     0

"billinfo_obj: db, ID0, type and rev”

============
Expected Result:
===========
<RefObj type ="/billinfo"> 1111 </RefObj> should populate the details of the referred billinfo.

Cause

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