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Acknowledgments Not Getting Generated for Received E2Bs (Doc ID 1600106.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2.3 and later
Information in this document applies to any platform.


The following error message is seen in Argus Safety in the Reports > Processed E2B Reports section:

Acknowledgement field is empty for this report. Unable to extract acknowledgment information.

The following error may be found in the ESM_E2BImport log file:

System Error has occurred in E2BReceive.Main Fn. Process_Files function did not successfully process fiie name '\\123XYX.xml'



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