Price Change Created For An Item On Active Customer Segment Promotion With Price Less Than The Promotion Price Fails Conflict Checking (Doc ID 1600927.1)

Last updated on JULY 11, 2017

Applies to:

Oracle Retail Price Management - Version 13.2.5 and later
Information in this document applies to any platform.

Symptoms

Conflict check fails with below error for a price change  when there is a active customer segment promotion.

 
Steps to recreate:
1. Create a customer segment promotion for an item/loc.
2. Create a price change for the same item/loc in the period in which the promotion is active.
3. Price change failed conflict checking with "Promotion Retail must be less than the basis retail."

Expected: Price change should get approved without any conflict.

Cause

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