Sale Transaction Tendered with Check is Sent to QueueException Folder Due to "ORA-12899: Value Too Large for Column" Error When ORPOS is Integrated with RSA (Doc ID 1601312.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS), when attempting to persist a sale transaction that is tendered with a check and driver license swiped on magnetic stripe reader (MSR), the transaction fails to save to the Store database and the following error occurs:



Steps to Reproduce:

   Prerequisite: ORPOS should be integrated with RSA (key management service).

  1. Log into ORPOS.
  2. Scan an item.
  3. Press Tender -> Check -> Select ID Type as 'Driver's License'.
  4. Swipe Driver's License at MSR.
  5. Enter phone number -> Scan Check or enter manually -> Enter Check Number.
  6. Complete the transaction.
  7. Note that the transaction is sent to the QueueException folder with the error above.

Cause

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