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Sale Transaction Tendered with Check is Sent to QueueException Folder Due to "ORA-12899: Value Too Large for Column" Error When ORPOS is Integrated with RSA (Doc ID 1601312.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Oracle Retail Point-of-Service - Version 13.3 and later
Information in this document applies to any platform.


When attempting to persist a sale transaction that is tendered with a check and driver license swiped on magnetic stripe reader (MSR), the transaction fails to save to the Store database and the following error occurs:


"ERROR 2013-10-10 16:05:42,292 206763 (


Cannot continue upon DataException per config of TransactionWriteDataTransaction

Class: $Revision: /main/14 $) @21909158: SQLState: 72000

Error generated from Oracle: user requested cancel of current operation, Source Exception: java.sql.SQLException: ORA-12899: value too large for column "BASEOWNER"."TR_LTM_CHK_TND"."TRK1_ID" (actual: 369, maximum: 120)

Transaction Name: [TransactionWriteDataTransaction]

Error code: [15] [An error occurred while executing the command]

Error code (extended): [12899]

Description: [SQLState: 72000]"

Steps to Reproduce:

   Prerequisite: ORPOS should be integrated with RSA (key management service).

  1. Log into ORPOS.
  2. Scan an item.
  3. Press Tender -> Check -> Select ID Type as 'Driver's License'.
  4. Swipe Driver's License at MSR.
  5. Enter phone number -> Scan Check or enter manually -> Enter Check Number.
  6. Complete the transaction.
  7. Note that the transaction is sent to the QueueException folder with the error above.




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