Wrong Charge Generated By Pin_cycle_fees While Cancelling Product (Doc ID 1601373.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

When cancelling a product, pin_cycle_fees (option -cancel) generates wrong charges for other active products.

Replication Steps:
============================
1.  Create a PlanA with no deals and PlanB with 1 deal and two monthly cycle arrear charging products ProductA ($17) and ProductB ($6).
2.  01-Jan-2014 create a paying Account A with PlanA.
3.  01-Jan-2014 create a non paying account with PlanB.
4.  01-Jan-2014 set end_t value same as start_t of ProductB. (Cancel ProductB)
5.  02-Jan-2014 run pin_cycle_fees -cancel
6.  06-Feb-2014 run bill - bill generated for $0
7.  06-Mar-2014 run bill - bill generated for $34 (17 + 17).

Cause

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