File Manager Report Host Not Found Error On File Upload From Web Client (Doc ID 1601404.1)

Last updated on JULY 21, 2015

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
File Manager not available

In 9.3.3 we get the above error message when adding a new file.

This only happens with the web client (Chrome and IE).

Able to add a file with the Java client.

Download of files added with Java client works as expected in web client

EXPECTED BEHAVIOR
Expect to be able to add a file also from web client not only from java client

STEPS
The issue can be reproduced at will with the following steps:

1. In web client go to the Attachment tab and add a file
2. Browse for file to attach.
3. Click on upload button


Cause

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