OFSAAI LDAP Authentication - Please Contact Your System Administrator Error (Doc ID 1601480.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On OFSAAI 7.3.3.0.0, after installation of OpenLdap 2.2.29 and after following the steps provided in the Installation manual, you are able to login as SYSADMN and SYSAUTH, but unable to login as any other user. You get a 'Please contact your system administrator' message on screen.
 
ERROR
Please contact your system administrator

The issue can be reproduced at will with the following steps:

1. Install OFSAAI 7.3.3
2. Configure OFSAAI with Open Ldap 2.2.29
3. Try to login with a user different than SYSADMN or SYSAUTH

Changes

Fresh OFSAAI 7.3 installation with Open Ldap 2.2.29 installation and configuration.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms